Operational playbookPeople & collaboration

Training and onboarding tutor

Create a tutor grounded in manuals, policies and approved material that explains and always points back to the official source.

PeopleOperationsMaintenance
Playbook map / tutor-formazione

People & collaboration

Live map
Input

Manuals, policies, FAQs

Box

Explains and cites

Result

Guided learning path

Specialized assistantsSource citationsFolder-based context
The problem01

The same questions repeatedly interrupt subject-matter experts, while training material and procedures are scattered and hard to interpret.

Expected outcome02

An immediate answer to everyday questions; exceptions and decisions go to the person in charge.

A readable flow, from input to review.

Every phase produces a reviewable artifact before the next one begins.

Step 101

Define the curriculum

Select valid sources, goals and questions to cover.
Deliverable

Training base

Step 202

Configure the tutor

Set tone, level of detail and escalation rules.
Deliverable

Dedicated assistant

Step 303

Measure knowledge gaps

Collect unanswered questions to improve material and FAQs.
Deliverable

List of knowledge gaps

What goes in

  • Manuals and procedures
  • HR policies
  • Validated FAQs

What stays with the team

  • Answers with sources
  • Level-adjusted explanations
  • Questions to escalate

Three requests to try on your archive.

Prompt 1

Explain this procedure as if it were my first day and cite the relevant sections.

Prompt 2

Ask me five questions to check whether I understood the policy.

Prompt 3

Is this situation covered by the procedure, or should I ask the owner?

Automate without hiding responsibility.

These constraints are part of the workflow, not a footnote.

01

Policies and manuals need an owner and version.

02

The tutor does not replace approvals or mandatory training.

03

Exceptions should be routed to an identified owner.

Capabilities involved

Specialized assistantsSource citationsFolder-based context

Sources and connectors

Local manualsImported video and transcriptsHR or technical folders

Bring this workflow to your data.

An operational session to map sources, access, output and approval steps before configuration.

Training and onboarding tutor | IntelligenceBox